Describe the observation before judging it
Write the time, room, exact position and whether the insect was alive, dead or caught in a monitor. Keep a photograph if practical. Do not assume activity is either a normal success sign or definite failure because an online account describes the same number of days.
If activity increases or spreads
Contact the treating business using its agreed route with your dated record. Ask whether new locations need assessment and whether any part of the preparation or access plan remains incomplete.
If only old debris remains
Compare it with the pre-treatment photographs and cleaning record. Ask how and when the relevant surface should be cleaned before using new debris as a monitoring signal.
Preserve the ability to compare findings
UC IPM’s property-management guidance supports organised records of complaints, inspections, treatment and maintenance issues. Keep the quotation, visit notes and household log together, so a return inspection can assess changes rather than reconstruct the history from memory.
Keep monitoring points consistent
Ask who checks the devices, how findings are recorded and what to do if a device gets wet, moved or removed. Include days when an area could not be accessed.
Ask before adding products
Unplanned sprays or cleaning over treatment locations can change the plan. Tell the business exactly what has already been applied, even if it was a shop-bought product.
Ask for an explanation tied to the property
Request a check of the original activity areas and any new finding. Ask whether access routes, food or water sources, adjoining areas or an unidentified insect need reassessment. UMN notes that baits can act slowly, but that does not establish an acceptable waiting period for every product or property.
Check what further visits buy
Establish whether the next visit is inspection, replenishment, treatment or a separately charged service. Get changed scope, costs and warranty conditions in writing. Follow the actual re-entry and cleaning instructions rather than a universal schedule from this website.
Editorial scope and sources
Prepared by Codex for SG Pest Control, with general-information and source checks on 19 October 2026. This is an editorial summary, not a property inspection or professional treatment assessment. Overseas sources support general identification and prevention only; their products, schedules and regulatory advice do not establish permitted use in Singapore. SG Pest Control has no appointed provider and accepts no enquiries or bookings.